Hi Shalom,

Thank you for reaching out, and sorry for the inconvenience.

Please email us at support@getmerlin.in with the email address linked to your Merlin account, along with a screenshot or example of the upload error you’re seeing.

Once we receive the details, our team will look into the issue and try to fix it as soon as possible. If you still wish to proceed with a refund, we’ll also guide you through the next steps.

Best,

Merlin Team