Request to Remove "Get Reward" Feature for Pro Account Users in Merlin AI
in progress
Keven H
Dear Merlin AI Support Team,
I trust this message finds you well. I am writing to propose a modification to the user experience for Pro Account holders in Merlin AI.
Specifically, I would like to request the removal or deactivation of the "Get Reward" feature for users who have subscribed to the Pro Account. As paying customers, we have already committed to the platform and its advanced features. The presence of the "Get Reward" option, which is typically designed to incentivize free users, may be unnecessary and potentially distracting for Pro users.
I believe this change would streamline the interface for Pro Account holders and align more closely with the premium experience we expect. It would also differentiate the Pro experience more clearly from the free versio
Shahbaz Ahmad
Hello Keven,
While we are working on the issue you shared in your feedback, could you share the screenshot of the 'Get Reward' option that you see on the platform?
Thank you.
Merlin
in progress
Hi Keven,
Thank you for reaching out and sharing your valuable feedback with us. We appreciate your suggestion regarding the "Get Reward" feature for Pro Account holders.
We're pleased to inform you that we have decided to introduce an option in the settings that allows Pro users to turn off the "Get Reward" feature if they find it unnecessary. Additionally, we are working on making the rewards more attractive for our paid users, offering annual or monthly discount coupons as part of the reward system.
We hope these changes enhance your experience with Merlin AI and align with the premium service you expect. If you have any further suggestions or questions, please feel free to contact us.
Best regards