Feature Requests

Hello Merlin team, I'm writing to formally raise a serious complaint regarding recent changes to the Merlin yearly plan I purchased. I bought the Pro plan for a year, which you advertised as having unlimited credits. Unilateral Changes After Sale I purchased the Pro plan as a yearly subscription with unlimited credits under a fair use policy. Around April this year, you abandoned this promise and suddenly introduced credit limits for existing Pro plan users. Changing the usage limits after you sold the deal is a breach of contract. You cannot revise the terms of a deal after both parties have agreed and payment has been made. Unworkable Daily Limits Not only did you introduce credit limits, but you also imposed a daily limit by dividing a monthly cap into 30 or 31 equal parts. This method does not reflect real-world usage. Some days I use the tool more, some days not at all. Enforcing a strict daily quota makes the tool impractical and restricts fair use as originally promised. If a monthly limit is imposed, it should be applied monthly—not daily. Tool No Longer Usable as Intended Under the previous policy, I was able to use Merlin for all my daily tasks. Today, after asking just two simple questions to Grok 3 (listed as 25 tokens per question), I’ve already used up 9% of the daily allowance. Based on this, it seems the daily cap is roughly 550 tokens. This has nothing to do with a “fair use policy.” It is an artificial cap that severely restricts functionality and makes Merlin practically unusable for daily use. I fully understand the need to combat abuse—this is exactly what a fair use policy is meant for. But this current system is not about preventing abuse; it simply limits regular use. In Summary You marketed and sold a product with unlimited tokens, then reduced those capabilities mid-subscription, and are now suggesting users pay again for features they already had. You even removed the “unlimited” label from the user interface. This is not acceptable and constitutes a breach of the original agreement. I already contacted support about this issue, but my concern was dismissed. I was simply told to pay more if I wanted to top up my credits. This completely ignores the fact that the original deal has been altered without consent. I expect Merlin to honor the terms of the subscription as sold—nothing more, nothing less.

Such poor communication: Stop switching plans and terms in the middle of plans. I can't believe more people aren't complaining about the shady business practices. First I bought LTD plan, your poor business model sucked so you convinced to buy up to Unlimited plan, that poor business model sucked so now you're limiting daily and monthly plan usage. Please for the love of humanity cut out your shady business practices hiding behind Fair Use. You all keep moving the goal posts... So shady.

I will often request new models or checkpoints that are just released to be added to Merlin, especially if they are more capable and cheaper. However, it's unclear what is the exact models we have access to if there are any updates or checkpoints. I understand that a clean UI is important, but whether the specific model name and release data is shown in the model selection or elsewhere on the site, it's very helpful for your customers to know what is the exact model they are using. Can you please introduce more clarity on the exact models we have access to in Merlin? Thank you very much.

Hi! OpenAI has just released o3-pro, described as their most powerful model to date ( https://platform.openai.com/docs/models/o3-pro ). It offers leading performance across reasoning, math, code, and vision — making it ideal for both everyday tasks and complex workflows. Would it be possible to add o3-pro to Merlin? Having access to it would be a huge upgrade for power users looking for top-tier performance.

Hi Merlin Team, I really appreciate the YouTube transcript feature in your Chrome extension. It’s super helpful. I’d like to suggest one improvement: the option to download transcripts as a clean, formatted PDF. Here’s the idea: When watching videos like course lectures, it would be helpful to export the transcript as a PDF that includes: The video title The URL Timestamps The full transcript This would give users the ability to download transcripts from multiple videos and combine them into one PDF using free tools. That makes it easier to work with AI tools. A single file avoids the upload and input limits found in many apps. For example, you can upload a 1,000-page textbook without a problem. But if you try to paste all that into a prompt, it usually won’t work. This format also helps AI understand the content better. It could turn your AI into an expert tutor on any topic. You could go beyond the video material, almost like having a conversation with the person who made it. This is great for niche or technical topics where clarity really matters. If you get stuck or need a visual aid, it could point back to the video and timestamp. That lets users jump straight to the part they need to see. TL;DR: A “Download as PDF” option would make the transcript feature even better. It would help students, researchers, and anyone using AI to study or dig deeper into video content. Thanks for considering it. Mike

Will you add video generation any time?

I want to update voice feature and create video, images then update the feature to upload photos on the device.

Dear Team,Could you please consider adding the Perplexity model with web vision to your roadmap? Its unique qualities and responsive nature make it a valuable addition.Thank you!

Claude 3.7 with "extended reasoning" turned on. An additional reasoning button been be added to turn reasoning (extended for Claude) on for Claude 3.7, O1 (high), O3 mini (high)

Please update the descriptions of the models. (see attached)